All shirts from our online store are made-to-order. This means your shirt is made from scratch at the time of your purchase, which allows for customizations such as adding a monogram (your name or initials) embroidered on the left cuff of the shirt, over your watch.

All in-stock items like masks and socks will ship next business day.

All Made-To-Order shirts take 4-6 weeks for production and shipping within North America, 5-7 weeks internationally.

Our MTO sizes for shirts cover anyone from a 34”-56” chest for men, and 30” - 52” for women. If you leave the ‘JAC can follow up with me’ checkbox selected, our team will reach out, chat about your fit preferences, and confirm you’ve selected the best size for you.

JAC has your back - we want to make sure you LOVE your shirts. If for any reason you don’t, we will work together to make it right. Contact our team at orders@jeffalpaugh.com and we’ll get you sorted.

For small fit changes or alterations, we’ll have you take your shirt to a local alterations tailor, and reimburse you for the bill, up to a total of $50.

For significant fit issues, we’ll exchange your shirt for a new one, free of charge.  We only ask you to mail your non-fitting shirt back to us.

We pride ourselves on our customer service and satisfaction, and our return & refund rates are tiny. But in the unlikely case we’re unable to meet your expectations, we’ll promptly refund you. Again we only ask you to mail your shirt back to us. Contact us at orders@jeffalpaugh.com for returns.

All t-shirts, socks, and masks can be returned as long as they are in new, unworn, condition.

Yes, most orders can be cancelled or modified prior to us starting manufacture of your shirt, within 24 hours of your order being placed. Email us at orders@jeffalpaugh.com.

This may have been due to a misspelling at checkout. Please email us at orders@jeffalpaugh.com and we will update your email address. Please include your order number in the email if possible.

Please allow 24-48 hours for tracking to be updated by Canada Post. If it is still not working, please email us at orders@jeffalpaugh.com

We’ve got your back. Please email us at orders@jeffalpaugh.com.