Customer Survey

Terry Mann

a month ago

Jeff measured me for a 3 piece suit and when it arrived it fit like a glove. His attitude of keeping his promises is rare and appreciated. (I was gifted the suit due to a tattoo promotion he had previously). The entire process from being measured to wearing my suit for the first time was top notch. Highly recommend.

Emma Twells

2 months ago

Jeff and his team provide an amazing experience from start to finish. They are friendly, knowledgeable, and perfectionists - you can truly feel they deeply care about your experience. Initially we went into the store to purchase a suit for an upcoming wedding and, after being blown away by the experience and end product, decided to come back for our upcoming wedding. My husband, father-in-law, and two bother-in-laws all purchased suits from Jeff for the wedding. They had a blast picking their fabrics and getting fitted, and everyone looked amazing on the day. If you are in need of a suit or other custom piece do not hesitate to visit. Thank you Jeff and team - we will be back!

Morgan Knox

4 months ago

Absolutely phenomenal service and workmanship. I had ordered tartan for a waistcoat I wanted to have made for my wedding day, but the individual I had in mind to make it had to back out due to health problems. I approached Jeff Alpaughs with both the tartan and the idea and they absolutely knocked it out of the park. I went back in to have a suit put together and Haseeb and Chris were happy to share their expertise and knowledge in designing a custom suit that was perfect for my body type. These guys are quick, professional and a joy to do business with. I can't recommend them enough.

Todd Stewart

5 months ago

As wedding season is coming to a close for me just wanted to drop you a line and say the custom suit you made for me (and my best friend’s wedding party this Spring) has been killer and served me well. Great quality and great service, nothing less expected from Ranger Jeff

Manny Basan

5 months ago

The team at JAC were awesome. I had a custom tuxedo for my wedding reception made. Great work and great service!

James Templeman

7 months ago

I had my suit made here for my wedding and I couldn't be happier about my choice. The experience was wonderful, the people working were approachable and patient, and the final product was everything I could have asked for. I will certainly be a return customer, and I have made a point of recommending Jeff Alpaugh to any of my friends or family who are looking for custom pieces or tailoring.

John LeBlanc

7 months ago

I ordered and was fitted for a custom three-piece tuxedo at the Waterloo store for my upcoming wedding, and I just got to pick it up today! The design process was smooth and fun. The consultant (Chris) was exceptionally helpful and honest about material qualities and design choices. I never once felt like I was being up-sold, and never felt pressured to make a certain choice. At the same time, I was given the pros and cons of every little option so that I could make an informed decision. As a result, I am elated with the finished product. Fitting was also an easy and highly accurate process. The measurements were taken so well the first time that the tuxedo fit perfectly with no alterations needed upon arrival. I can't wait to wear this beautiful tuxedo on my wedding day (pictures to come)! Big thank you to Chris and the rest of the JAC Waterloo team for setting me up to look my very best at my wedding. I absolutely recommend them!

Luke Barrett

9 months ago

They made me an amazing and comfortable suit for my wedding, looked great and at a good price! Highly recommend these guys!

Stephanie

9 months ago

We've ordered my fiance's, his best man's and my father's suits from here. Very friendly people. They explained everything and helped us make the best choices for us. We are very pleased with their work and will recommend them to everyone.

A S

10 months ago

Excellent staff and a very good selection of materials to choose from. Highly recommend.