Shipping Policy

ORDER PROCESSING: Please allow 1 to 2 business days to process your order. 

DOMESTIC SHIPPING RATES AND ESTIMATES:

Shipping charges for your order will be calculated and displayed at checkout. 

Orders are generally shipped within 1-2 business days using the carrier selected at check out.

Please note: For items that qualify for free untracked shipping - you may select this option but if loss occurs, we cannot be liable for the item.

INTERNATIONAL SHIPPING:

We offer international shipping. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. JAC is not responsible for these charges if they are applied and are your responsibility as the customer. 

REFUNDS,, RETURNS AND EXCHANGES:

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at orders@jeffalpaugh.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at orders@jeffalpaugh.com.